Question 1

Q. Are Flights Included in the Price?

Accepted Answer

Most tour and cruise packages are sold as “Land Only”. This allows you the freedom to purchase tickets on your preferred airline and from your home city. We may offer group flights depending on the tour.

Question 2

Q. Can Frequent Flyer Miles be Used to Join a Tour?

Accepted Answer

Yes! Once the frequent flyer reservations have been confirmed and ticketed by the airline, please provide a copy of the itinerary to us to ensure that proper transfer arrangements are made. We regret that we cannot assist with making frequent flyer reservations.

Question 3

Q. Is a Cash Discount Available?

Accepted Answer

Yes! If you want to save some money, this is the ideal option. All reservations paid for by check or cash will receive a discount. The amount varies by tour and will be listed on the web-site.

Question 4

Q. Are Other Discounts Available?

Accepted Answer

Yes! If you are a Deseret Book Platinum Club member an additional discount may be available. There may be Expo discounts or other promotional discounts offered from time to time. However, only one discount per person will apply with the exception of the cash discount. Please call for details.

Question 5

Q. Should I Purchase Travel Insurance?

Accepted Answer

Because unforeseen circumstances may arise, we strongly recommend that you purchase travel insurance. This insurance will cover you in case you need to cancel a tour after final payment has been made. Certain restrictions apply.

Question 6

Q. Is Tipping Included in the Price?

Accepted Answer

Some tours do include gratuities for the local guides and bus drivers and others do not. Please refer to the “What is Included” section for your specific trip to find out.

Question 7

Q. What if I Have a Medical Condition or Physical Disability?

Accepted Answer

Please note that many of these tours require that participants be in good physical and mental health. You must be capable, without assistance, of walking a minimum of one mile over uneven terrain and of climbing stairs that may not have handrails. Participants should have sufficient stamina to keep pace with an active group of travelers on long days of touring. Anyone with disabilities should have a travel companion who is willing and capable of assisting. Please let us know if you fall into this category.

Please view our full Mobility Policy here.

Question 8

Q. Can I Bring My Children on the Tour?

Accepted Answer

In order for the enjoyment of all tour participants, we generally request that children be a minimum of 8 years old to participate on the tour. Parents should be advised that they may be the only youth on the tour. Some tours may be designed with family travel in mind and will be advertised as such. Please contact us if you have any questions.

Question 9

Q. What Documentation Will be Needed?

Accepted Answer

All U.S. citizens are required to have a current passport valid for six months beyond the return date if the trip is international. In some cases a visa may also be required. For tours wholly within the United States a valid Drivers License is acceptable documentation.

Please remember that your first and last name on your ticket must match your passport or drivers license. If you are not a U.S. citizen, please call our office for assistance.

Question 10

Q. When is Final Payment Due?

Accepted Answer

The final payment for an international tour is due 90 days prior to departure and for domestic tours it is due 60 days prior to departure. Full payment is required for new reservations received within the final payment period.

Question 11

Q. What Happens if I Need to Cancel My Tour?

Accepted Answer

Per person cancellation fees are based on the date we receive notice from you.

For tours in the United States:

Cancellations within 7 days of booking (if not within final payment date): full deposit refunded.

Cancellations after the grace period ends to 91 days prior to departure: $125 will be refunded (50% of tour deposit)

Cancellations from 90 to 61 days prior to departure: no refund of deposit

Full payment due: 60 days prior to departure.

Cancellations made 59 days or less prior to departure: no refund.

Cancellations made on the day of departure: no refund

Cancellation by Morris Murdock Escorted Tours: full refund.

No refund for unused portions of the tour, including but not limited to, missed meals, hotel nights, and sightseeing.

For all other tours including international tours and cruises:

Cancellations within 7 days of booking (if not within final payment date): full deposit refunded.

Cancellations after the grace period ends to 91 days prior to departure: $250 refund (50% of tour deposit)

Full payment due: 90 days prior to departure.

Cancellations made 89 days or less prior to departure: no refund

Cancellations made on the day of departure: no refund

Cancellation by Morris Murdock Escorted Tours: full refund.

No refund for unused portions of the tour, including but not limited to, missed meals, hotel nights, and sightseeing.

Will I receive a refund?

The refund amount, if any, will be paid according to the cancellation schedule listed above. We highly recommend travel insurance.

Question 12

Q. What Should I Pack?

Accepted Answer

Since each tour is different, please refer to the individual tour recommendations on the web-site. Generally speaking, you will want to pack comfortable walking shoes, slacks and shirts that can be easily layered should there be a change in temperature. Be sure pack an extra change of clothing, camera and prescription medicines in your carry on bag.

Question 13

Q. How Much Luggage Can I Take?

Accepted Answer

Carry-on: Most airlines permit each passenger to take one carry-on bag, total dimensions (22"+ 14"+ 9") of which must not exceed 45 inches and which cannot weigh more than 22 lbs., and one additional personal carry-on item, such as a purse or briefcase/laptop case; all carry-on items must fit under the seat in front of you or in the overhead compartment.

Checked: Please check with your airline to confirm the current luggage limitations and any applicable fees. Most carriers charge a fee for any checked bags, with a discount if this is done ahead of time online.

Overweight: Please note that many airlines charge significant fees for overweight or oversized luggage. Be sure that all baggage and personal belongings are properly insured. Items such as medications, jewelry, or other valuables, breakable or perishable items, and important documents should be hand-carried. Responsibility will not be assumed by the airline for loss of or damage to these items.

Question 14

Q. What Items Can I Carry-On?

Accepted Answer

Due to recent security issues on flights coming into the United States, the Transportation Security Administration has updated its aviation security measures. For an up-to-date list of items banned from carry-on luggage and items you can carry on, please visit: www.tsa.gov.

**Please see our complete Terms and Conditions for more information

2027 The Splendors of Italy Tour with Michael Phillips

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