TERMS AND CONDITIONS

LIABILITY RELEASE AND ASSUMPTION OF RISK AGREEMENT

Please read this Morris Murdock Escorted Tours and Morris Murdock LDS Travel Study (collectively, MMET)

Terms and Conditions, Liability Release and Assumption of Risk Agreement (Agreement). BY REGISTERING

FOR THIS TOUR EITHER DIGITALLY OR VERBABLY, YOU ARE EXPRESSLY AGREEING TO BE BOUND BY ALL TERMS AND CONDITIONS OF THIS AGREEMENT. All CANCELLATION PENALTIES apply to your tour unless notified otherwise. This tour is offered conditioned on each participant’s acceptance, without modification, of the terms and conditions contained in this Agreement.

If participant is a minor, an Agreement MUST BE completed by the minor’s parent or guardian, signing on behalf of the minor as if the parent or guardian is the minor.

I desire to participate in this MMET Tour and in consideration of being allowed to participate, I hereby acknowledge and agree as follows.

1.TOUR INCLUSIONS, EXCLUSIONS

MMET endeavors to keep consistency in Tours provided year after year, however, each Tour has its own elements and benefits. Please read the specifications for this Tour to learn what is, and is not, included.

  1. Modifications. MMET strives to improve Tour itineraries and features. If improvements can be made, or unforeseen circumstances beyond MMET’s control make changes necessary, MMET reserves the right to vary itineraries, attractions, and substitute hotels. Every effort will be made to carry out Tours as planned; alterations may still occur after final itineraries are sent. (For example, weather conditions may force changes to the advertised cruise schedule and a ship’s captain has the authority to change a ship’s schedule.)

I shall indemnify, defend with attorneys agreeable to MMET, and hold MMET, Morris Murdock, and its parent company, affiliates, and subsidiaries and each of their respective officers, directors, members, employees, agents, or representatives harmless from any and all third-party claims, liabilities, losses, costs, damages, judgments, or expenses including reasonable attorney(s’) fees and court costs, including costs and fees of expert witnesses, resulting or arising from, directly or indirectly, a breach of Tours by me, or the negligent acts or omissions, or willful misconduct of me, including without limitation, any claims for loss of or damage to property, injuries to or death of any person, or any other claims or causes of action (such as sexual harassment, violation of civil rights, workmen’s compensation claims, unemployment compensation claims, or unemployment disability compensation claims of employees, agents, or representatives of me).

2.REGISTRATION

Space is reserved in the order of receipt based on date of deposit paid. – either online or phone. 

To submit a request for reservation, please contact a travel advisor via phone or use you may book your reservation using MMET’s secure online process located on our website.  Our office is available by phone at 1800-809-9910 to speak with a Tour Specialist, Monday – Friday 8:30 AM to 5:30 PM, Mountain Time.  

and a late registration fee of $50 will apply. Payment in full, including the late registration fee, is required immediately by credit card or check (personal delivery or sent via overnight mail) to Morris Murdock Escorted Tours prior to space being confirmed. Please be aware that rush visa fees may apply for certain departures.

Once space is confirmed, cancellation penalties apply as set forth below. If confirmation is not possible, full payment less the late registration fee, will be refunded.

3.PAYMENTS

e.          Deposits. Unless otherwise noted, domestic Tours require a $250 deposit per participant and international Tours require a $500 deposit per participant. Deposits, payable by major credit card or check, are required to reserve space on each Tour. Deposits are applied as payment toward Tour’s cost.  

** Select low-cost tours and cruises may offer a lower promotional deposit, or due to special events or air pricing, deposits amounts may vary and can be deemed nonrefundable at booking; details are provided by an MMET Tour Specialist.

Air tickets, related to and not included in the tour cost, require full payment at the time of ticketing.

Credit card payments should be made online if that was your method of booking.  You may also make via phone by calling (800-809-9910); mail check payments to Morris Murdock Escorted Tours; 101 South 200 East; Suite 100; Salt Lake City, UT 84111.  We can also accept electronic checks and bank ACH payments.  Please call the office for details.

international flights, cruises, etc.). Further, MMET reserves the right to assess a currency surcharge to Tour costs at any time prior to departure if and when there is realignment with world currencies. 

4.SERVICE AND OPERATING FEES.

MMET has a fee schedule for special services as needed for tour operations.  Fees are subject to change depending on required involved work.  You will be quoted before service of necessary fees.

a.          AIRLINE TICKETS

                $50 for DOMESTIC tickets not included on a group contract

               $100 for INTERNATIONAL tickets not included on a group contract

                $150 for BUSINESS CLASS tickets 

             $200 Name correction fee AFTER Airline tickets have been issued on group contract ticket

             $100 Voluntary Ticket Change after ticketing, above airline fees and additional cost

             **We reserve the right to add additional fees pertaining to airline reservations as necessary

b.          TOUR FEES

            $50 Late Booking Fee if tour is within 30 days of departure

            $25 Document rerouting fee if we were not notified of new address prior to mailing of travel documents     $100 Cancellation Fee after final payment IF YOU RESELL TOUR SPACE, or, if we can resell your tour               space from our waitlist.  This is on a case-by-case basis.  

            **Other fees as may be needed for special customization request.  Quoted to on request

5.ACCOMMODATIONS

MMET chooses properties based on a combination of location, service, atmosphere, and cost. On adventure and out-of-the way Tours, best available properties are used. 

  1. Single Share Program / Roommate. Participants traveling alone and wanting to share a room may request assistance with acquiring shared accommodations. MMET will make reasonable efforts to find a participant of the same gender and smoking preference. When matched with a roommate, you will be given that person’s name and contact information and they yours.  You will have a set period to introduce yourselves to each other, share your information to evaluate if you will be compatible travel partners.  If you agree, you will be asked to sign a document confirming your choice.  Morris Murdock Travel can NOT be held responsible for issues that may arise during travel, should you find you are not compatible.  If during the tour you or your roommate decide to leave the room, Morris Murdock will not be held responsible for additional expenses.  You agree that you will not hold Morris Murdock responsible for the actions of your agreed roommate in the Single Share Program.   Same conditions apply for your own chosen roommate.  Please request copy of the Single Share Program for full outline.

6.AIR

Airline seat assignments and flight schedules are subject to change without notice. Airlines used for Tours are not responsible for any act, omission, or event during the time participant is not on board a plane or conveyance. The airline passenger contract, when issued, shall constitute the sold contract between the airline and participant.

7.TRANSFERS

Some Tours do not include air transportation. In cases where a Tour is designated as “Land Only,” the Tour begins at the arrival city’s designated airport and ends at the departure city’s designated airport. Your flight schedules must coordinate to arrive and depart in connection with our planned Tour arrivals and departure times to and from said airports. When arrival and departure times and locations are not coordinated with the Tour, transfers to and from the airport are participant’s responsibility. Specific information is provided in the first pre-trip mailing or contact MMET for assistance.

8.TOUR DEVIATIONS

Pre-arrival and/or post-departure Tour extensions are subject to availability and will incur increased fares, fees, and/or costs (Deviation Cost). Once availability and price are confirmed, participant is responsible for any Deviation Cost. MMET requires full payment for all Deviation Costs and no documents will be issued prior to receipt of full payment of all Deviation Costs.

n.         Air Deviations. Air reservations only hold for 24 hours from the time of booking and fares are not guaranteed until booked and ticketed. Airline tickets are non-refundable once purchased.

9.DOCUMENTATION

o.         Domestic. A valid government issued form of identification is required for domestic Tours. Beginning October 1, 2020, a state issued driver’s license must be REAL ID-compliant.

p.          International

Participants on any international Tour must possess a passport that is valid for six months beyond the Tour return date. Additionally, depending on length of visit or the country being visited, a visa may also be required. Please check visa requirement at time of booking. MMET provides visa information when applicable and can provide information for certain companies that expedite passports and visas. MMET is not responsible or liable if participant fails to obtain a passport or required valid visa and is unable to travel as a result.

q.         European Travel Information and Authorization System (ETIAS) Visa. Beginning 2021, in addition to a passport, participants traveling into any of the 26 countries in Schengen Zone (https://www.etiasvisa.com/etiascountries, and may soon include additional countries) are required to apply, and receive approval, for the ETIAS Visa. To successfully complete an ETIAS registration, all applicants will be required to have a valid passport, internet access, and sufficient financial means to pay for the ETIAS fee. The ETIAS, currently listed at 7€, is not included within Tour cost. The approved ETIAS Visa will be valid for three years and will be a multi-entry permit covering any trips within its validity period.

10.MINIMUM REQUIREMENTS FOR OPERATION

In addition to specific Tour components, Tour cost is based on a minimum number of participants. If Tour participation does not reach the required minimum number, MMET may add a “Small Group Surcharge” to operate the Tour, or alternatively the Tour may be cancelled. If the Tour can operate with the Small Group Surcharge, participant will be given the option to either pay said Surcharge or cancel their reservation. If participant chooses to cancel their reservation, a full refund will be issued. If MMET can guarantee the departure with the Surcharge and then the original required minimum number of participant space is booked, MMET will refund the paid Surcharge. MMET will do everything possible to NOT to cancel departures or add surcharges. If MMET finds it necessary to cancel the Tour, participant may choose a full refund of monies paid or to move their deposit to a new available Tour.

11.CANCELLATION AND REFUND POLICY

If participant needs to cancel their reservation, written notice must be given. Cancellation fees are per participant and are based on the date of written notice to MMET.

Special private Tours or select low-cost Tours and cruises may offer a lower promotional deposit and different cancellation penalties; ask your Tour Specialist for details.

There are no exceptions to our cancellation policy. Trip cancellation insurance is available at an additional cost and is strongly recommended.

12.NAME CHANGE POLICY

If someone on your reservation must cancel and you have a new person that would like to take their place, we have a policy to accommodate.

  1. We allow for a free name change on the LAND tour up until 1 day before final payment date.  After final payment, a $50.00 name change fee will apply per person.  
  2. Airline tickets MAY allow for a name change.  If so, a separate airline reissue fee will also apply.  Cost will vary by airline.  Call for details.

13.COST ADJUSTMENTS

All itineraries and costs may be affected by alteration in air, land, or water services of the various countries, or by other causes. MMET reserves the right to withdraw any activity/excursion included in this Tour and to make such itinerary alterations as may be necessary or desirable for the convenience of participants and the proper carrying out of this Tour. 

14.INSURANCE

MMET HIGHLY recommends you purchase travel insurance to protect your financial investment to your travel, personal health, and personal property.

  1. Health. Each Participant is encouraged to carry proof of health insurance coverage for domestic travel. Additionally, mandatory health insurance coverage for entry into foreign countries can be required. Participants can be denied entry into countries that request proof of health insurance coverage and are unable to provide documentation.

15.MOBILITY, SPECIAL NEEDS, and PHYSICAL and MENTAL CONSIDERATIONS

Tour participants are required to be able to understand and follow instructions always given by the Tour Director, both for the successful operation of the Tour as well as for personal safety. For Tour enjoyment, it is imperative to select one that is suitable to one’s physical capabilities as Tours require participants be in good physical and mental health.

Some Tours require participants to be capable of, without assistance, walking a minimum of one mile over uneven terrain and climbing stairs that may not have handrails. Participants should have sufficient stamina to keep pace with an active group of travelers on long days of touring. Escorted Tours are fast paced, often requiring lengthy walks over uneven terrain. In the interests of group harmony, Tour participants should be able to maintain the pace of the Tour. Please contact a Tour Specialist with any questions about required abilities for specific Tours.

Tour participants requiring any form of assistance, including participants with physical disabilities, sight, or hearing impairments, or requiring special attention, are required to notify MMET prior to reservation for review and to obtain agreement for participation. MMET reserves the right to accept, decline, or to retain any person as a member of any party at any time. MMET will make reasonable attempts to accommodate the special needs of Tour participants, however, may not always be able to do so. 

MMET is not responsible or liable for any denial of services by carriers, hotels, and other independent suppliers. Most international hotels, motor coaches, and cruise ships have very limited handicapped facilities. MMET does not provide walking sticks, canes, walkers, wheelchairs, wheelchair assistance, or individual assistance to a Tour participant for walking, dining, getting on and off motorcoaches and other vehicles, carrying baggage, or other personal needs. Do not plan on mobility aids being available at Tour sites. Tour managers, guides, drivers, or other Tour, hotel, and ship personnel are not able to assist with walking or maneuvering through the sites as he/she has responsibilities to all Tour participants within the group.

MMET cannot provide individual assistance to participants for walking, dining, other personal needs, and getting on and off motor coaches, ships, and other transportation vehicles. Tour participants who need such assistance must be accompanied by a qualified companion. 

  1. Domestic. Pursuant to the Americans with Disabilities Act (ADA), MMET seeks to accommodate disabled travelers to the extent possible and consistent with the specific Tour itinerary. MMET Tours within the United States and Canada more widely accept collapsible wheelchairs, however even to this there are exceptions, so it always is best to confirm.  Nevertheless, you may find certain itineraries and/or Tour features may not be accessible to the extent that you require a wheelchair, scooter, or other special equipment to participate. Motorcoaches are not equipped with wheelchair lifts and space limitations make motorized scooters harder to accommodate. There are certain model collapsible motorized scooters that can be accommodated on many of our Tours; if applicable to you, please inquire for further information.

accommodate disabled passengers or devices such as wheelchairs, walkers, and motorized scooters and access may be limited. That, combined with Tour itineraries that might require a considerable bit of walking in old historic city sections, in and around attractions, over cobblestone streets, up hills, and climbing staircases, make wheelchairs and motorized scooters impractical to bring.

MMET reserves the right to reject participation or remove participant from this tour if notification was not provided and/or when, in MMET’s sole judgment, continued participation would significantly hinder the services to be provided to all Tour participants. Expenses, including cancellation fees and/or costs for alternate travel plans or to return home, will be borne by participant.

16.DATA AND SECURITY PRIVACY

MMET has an established, and will maintain, an information security program containing appropriate administrative, technical and physical measures to protect participant data (including personal information) against accidental or unlawful destruction, alteration, unauthorized disclosure or access consistent with applicable laws. MMET shall process participant personal information only for the purposes of carrying out MMET’s Tour obligations. If MMET becomes aware of a security breach or any other event that compromises the security, confidentiality, or integrity of participant’s personal information, MMET shall notify participant as soon as possible, yet not later than 72 hours. At participant’s written direction or request, MMET shall return or delete personal information of a data subject or third party. MMET shall not sell participant personal information data. MMET shall notify participant as soon as possible, but not later than 72 hours, if it receives a request from a data subject to exercise rights under data protection laws. The parties agree to abide by applicable privacy and data security laws.  

MMET may use Supplier to provide certain services and perform functions on MMET’s behalf. MMET may provide participant personal data only to the extent necessary for such Suppler to perform the duties for which it has been retained. As such, Supplier will be bound to strict confidentiality and use obligations with respect to any personal data, which are no less protective than those set out in MMET’s Privacy Policy. MMET is permitted to provide Supplier with participant information including, without limitation, personal data, access information, and usage data to fulfill all components of the Tour. 

17.INABILITY OR IMPOSSIBILITY OF PERFORMANCE, FORCE MAJEURE

In the event MMET is unable to coordinate and arrange any portion of or all of the services and/or facilities as specified in a Tour as a result of any delay of flights and/or transportation services, interruption, strikes, lock-outs, work stoppages, bad weather, fire, flood, epidemic, threats, riots, terrorist activities, insurrections, conditions, acts, and/or orders of civil and/or military authority, emergencies, acts of God, or any other cause or circumstance beyond the reasonable control of MMET, MMET does not assume any responsibility for and cannot be held liable for any loss or additional costs which may be caused thereby. MMET may terminate the Tour after determining that such delay or default will prevent successful performance of the Tour. 

If any such circumstances do occur after the beginning of Tour, MMET will use all reasonable efforts to meet participant’s immediate travel or accommodation needs and participant agrees to reimburse MMET for any additional costs incurred thereby, upon invoice from MMET. Participant’s sole and exclusive remedy is MMET shall return to participant its deposits and payments as recovered by MMET from Suppliers, less service and handling fees.

18.COVID 19 AND OTHER WORLDWIDE SITUATIONS WAIVER

By registering and making a payment on this tour you are signifying that you are aware of the current worldwide healthy concerns such as we experienced with the 2020 Covid-19 Pandemic, and fully and forever release, waive, discharge and covenant not to sue vendors, suppliers, or third parties (collectively Supplier) or Morris Murdock Escorted Tours (MMET) (including without limitation, Morris Murdock Travel, parent entities, members, managers, employees, representatives, or agents [collectively, Company]) from and for any and all demands, claims, actions, suits, damages, losses, liabilities, costs, and expenses (including without limitation, attorney(s’) fees, costs, and expenses), from any cause whatsoever (including without limitation, travel delays, property damage and loss, bodily injuries, sickness, disease, and death), directly or indirectly arising in connection with my participation in this tour, whether or not foreseeable or contributed to by grossly negligent acts or omission of Supplier, MMET, Company, or their agents. I further agree to indemnify and hold Supplier, MMET, and Company harmless from all costs and fees caused by changes I make to any portion of the itinerary and the corresponding tour changes.

I agree to abide by the set requirements both domestic and international, and should I be unwilling to abide to any changes made prior to travel that I am fully responsible financially for the cancellation penalties that I would incur by my choice.

19.ADDITIONAL INFORMATION

  1. Baggage. MMET is not responsible, liable, and does not accept claims for loss of or damage to luggage due to breakage, theft, or wear and tear through airport, hotel, Tour carrier handling. It is recommended for self-protection to have adequate insurance to cover these circumstances. Ask a Tour Specialist about travel insurance that covers these risks.

20.RELEASE

  1. Photography / Image Use. Participants may be photographed and/or recorded during the Tour for educational and/or promotional purposes. This may include printed documents, media, editorial coverage, advertising press, and/or use on the internet. Participants who do not wish for their image to be used in this manner must notify MMET in writing prior to Tour departure.

If mediation is unsuccessful, any controversy or claim arising out of, or relating to, this Tour and/or Agreement, or the breach thereof, shall be settled by arbitration pursuant to UUAA. I waive all rights to trial by jury or to any court. All arbitration proceedings shall be held in Salt Lake City, Utah. All parties shall be entitled to discovery rights pursuant to UUAA. There shall be one arbitrator, an attorney at law, or former judge, mutually acceptable to all parties, who shall have expertise in programs similar in nature to this Tour. Each party to arbitration shall be responsible for its own costs and expenses of arbitration, including costs and attorney(s’) fees. Costs of the arbitrator, and costs of holding and conducting arbitration, shall be split equally between all parties. The decision of the arbitrator shall be final and binding on all parties and may, if necessary, be reduced to a judgment in any court of competent jurisdiction.

I confirm that I am at least 18 years old, fully competent, and entering into this Agreement voluntarily of my own judgement, or that I am the parent or legal guardian of a minor participant. I understand that terms herein are contractual and not a mere recital and that I have signed this Agreement of my own free will and with the knowledge that I hereby agree to waive the legal rights as set forth herein.